As of January 2023, it has been introduced in over 300 facilities around Japan.
Kotozna In-room provides multilingual interactive solutions that can increase sales by boosting customer satisfaction and reducing costs.
As of October 2022, it has been introduced in over 250 facilities around Japan.
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Respond like native speakers with highly accurate, automated machine translation in over 109 languages
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Reduce general inquiries with a multilingual information service
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Increase repeat customers by providing comfortable stays uninhibited by language barriers
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Attract new guests by providing multilingual support
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Digitalization & visualization of customer behavior
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No initial investment required
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Customer Voices
As of October 2022, it is being used by over 250 customers in Japan.
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Ogoto Onsen Yumotokan
Information digitalization enables high touch customer service through more efficient use of time
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Gero Onsen Suimeikan
Reliable digital concierge that handles a wide range of functions, from multilingual guidance to surveys
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Ala MAHAINA CONDO HOTEL
KIR contributes to both shortening check-in time and reducing inquiries requiring manual support by providing a variety of information
Customers
It has been introduced in over 250 facilities.
