For comfortable guests' stays and high-touch customer service.

main visual

As of October 2023, it has been introduced in over 500 facilities around Japan.

Image for use

Kotozna In-room provides multilingual interactive solutions that can increase sales by boosting customer satisfaction and reducing costs.

It has been introduced in over 500 facilities around Japan.

Learn More
  • Respond like native speakers with highly accurate, automated machine translation in over 109 languages

    Learn More
  • Reduce general inquiries with a multilingual information service

    Learn More
  • Increase repeat customers by providing comfortable stays uninhibited by language barriers

    Learn More
  • Attract new guests by providing multilingual support

    Learn More
  • Digitalization & visualization of customer behavior

    Learn More
  • No initial investment required

    Learn More

Watch Video

Learn More

Customer Voices

It is being used by over 300 customers in Japan.

customer-voice-img
  • Ogoto Onsen Yumotokan

    Information digitalization enables high touch customer service through more efficient use of time

    Learn More
  • Gero Onsen Suimeikan

    Reliable digital concierge that handles a wide range of functions, from multilingual guidance to surveys

    Learn More
  • Ala MAHAINA CONDO HOTEL

    KIR contributes to both shortening check-in time and reducing inquiries requiring manual support by providing a variety of information

    Learn More
Learn More

Customers

Used in 300+ facilities

  • logo
  • logo
  • logo
  • logo
  • logo
  • logo
  • logo
  • logo
  • logo
  • logo

Click here for further information and consultation
about the introduction of the system

Inquiry