For comfortable guests' stays and high-touch customer service.
As of January 2023, it has been introduced in over 300 facilities around Japan.
Kotozna In-room provides multilingual interactive solutions that can increase sales by boosting customer satisfaction and reducing costs.
As of October 2022, it has been introduced in over 250 facilities around Japan.Learn More
Respond like native speakers with highly accurate, automated machine translation in over 109 languagesLearn More
Reduce general inquiries with a multilingual information serviceLearn More
Increase repeat customers by providing comfortable stays uninhibited by language barriersLearn More
Attract new guests by providing multilingual supportLearn More
Digitalization & visualization of customer behaviorLearn More
No initial investment requiredLearn More
As of October 2022, it is being used by over 250 customers in Japan.
Ogoto Onsen Yumotokan
Information digitalization enables high touch customer service through more efficient use of time
Gero Onsen Suimeikan
Reliable digital concierge that handles a wide range of functions, from multilingual guidance to surveys
Ala MAHAINA CONDO HOTEL
KIR contributes to both shortening check-in time and reducing inquiries requiring manual support by providing a variety of information
It has been introduced in over 250 facilities.