Customer Support Solution
Kotozna laMondo provides real-time multilingual translation to facilitate communication through a chat window located on your website
Automatic translation for over 109 languages
Messages from staff and guest are translated and displayed in your own language
Simple installation for immediate usage
Simply embed the script code into your website to start using laMondo.
Adjust concurrent operators depending on need
Through the Standard Plan, several staff can respond to inquiries simultaneously. This allows for the efficient handling of multiple inquiries arriving at once.
Messaging system for cases where staff are unavailable
During times where staff are unable to respond to live chats, the customer can leave a message containing their email address and the content of their inquiry. Staff can follow up once they are available, and the staff response is sent to the customers email automatically.
* This function also uses Kotozna translation
Highly accurate translation utilizing Kotozna features
Accurate and reliable translations are provided using multiple machine translation engines. Technical terms can also be registered in the dictionary to prevent mistranslation.