Multilingual High-Touch
Customer Support Solution
Kotozna laMondo provides real-time multilingual translation to facilitate communication through a chat window located on your website
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Automatic translation for over 109 languages
Messages from staff and guest are translated and displayed in your own language
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Simple installation for immediate usage
Simply embed the script code into your website to start using laMondo.
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Adjust concurrent operators depending on need
Through the Standard Plan, several staff can respond to inquiries simultaneously. This allows for the efficient handling of multiple inquiries arriving at once.
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Messaging system for cases where staff are unavailable
During times where staff are unable to respond to live chats, the customer can leave a message containing their email address and the content of their inquiry. Staff can follow up once they are available, and the staff response is sent to the customers email automatically.
* This function also uses Kotozna translation -
Highly accurate translation utilizing Kotozna features
Accurate and reliable translations are provided using multiple machine translation engines. Technical terms can also be registered in the dictionary to prevent mistranslation.
